Frequently Asked Questions

Q: How do I make reservations with Deluxe China Limo?

Email to bookings@deluxechinalimo.com and Phone call at +852 8197 5008 are both available.

Q: Where does Deluxe China Limo provide car service?

We provide car service in China major cities such as Beijing, Shanghai, Hong Kong, Guangzhou, Shenzhen, Macau, Taipei etc. For other specific cities’ service requirements, please feel free to consult our Customer Service team.

 

Q: What's the difference between the vehicle classes?

Deluxe China Limo offers a wide selection of vehicle types in order to best meet the needs of our passengers and travel organizers. To learn about the differences please visit our Fleet page or contact us.

 

Q: What information need to be provided when reserving a service?

 Passenger's name, pick-up and drop-off locations, vehicle request, credit  card information, mobile number and email address are basically needed. We ensure that any information you provide to us when booking is confidential and never shared with a third party.

 

Q: What is Deluxe China Limo’s cancellation policy?

Cancellation made in excess 24 hours of service time will not charge any cancellation fee. Full amount will be charged for cancellation made less than 24 hours. All cancellations are accepted only by email booking@deluxechinalimo.com and phone +852 8197 5008.

 

Q:  When will I get the driver details after reservation?

We normally send the driver details to passenger by email one day prior to the service day.